Month: April 2017

The Mouse Party

Access the Mouse Party interactive module. Select one mouse, influenced by the drug of your choice, and complete the simulation by viewing all of the relevant slides. Next, perform a web search on the drug you selected and locate additional resources that will help you answer the following:

  • Briefly describe why you chose this drug and how many people are estimated to be using/abusing it.
  • Explain how the drug influences both the brain and behavior.
  • Discuss what you think (if anything) needs to be done to combat addiction to this substance and provide a rationale for your position.

Your initial post must be a minimum of 200 words and utilize at least two scholarly source (e.g., the course textbook, a peer-reviewed article from the Ashford University Library, or a professional web source), cited according to APA format as outlined in the Ashford Writing Center.





Sensation and Perception

This discussion has two options.  Select one of the options and indicate which one you chose in your response.

Option A:
Recruit someone you trust to help you. Have them prepare two items for you to taste (tell them to be nice), but do not let them tell you what they are.  While they are preparing the items, find something to use as a blindfold and plug your nose so you cannot smell.  You should not be able to see or smell the food while sampling it. As you chew, see if you can recognize the flavor.  If not, unplug your nose and see if that helps you detect it. If that doesn’t work, take off the blindfold and see if you can identify it.

Once you have completed this activity, provide an analysis by sharing the following as you respond:

  • Were you able to determine the food without smell or sight?
  • At what point did you identify the food (e.g., blindfolded with nose plugged, blindfolded with nose unplugged, or neither)?
  • Analyze the relationship between taste and smell.
  • Analyze the relationship between taste and sight.

Option B:
Explain the processes involved in how one senses the world around them (sight, touch, hearing, etc). If you had to give up one, which would it be? Why? What in your life (think about home, work, school) would be impacted by this lack of sense? How does perception influence your sensory systems?

Your initial post must be a minimum of 200 words and utilize at least one scholarly source (e.g., the course textbook, a peer reviewed article from the Ashford University Library, or a professional web source), cited according to APA format as outlined in the Ashford Writing Center.





Sustainability And Sustainable Business

Define sustainability in your own words.

Sustainability is where the current or present operation , in which ever sector meets its needs without putting the future generations at a position where they cannot meet theirs.

What is meant by the term “sustainable business”? Provide at least one example to support your answer.

Sustainable business is a term used to describe a green business, a business which, through its operations has negligible effects and impacts on global, local environment, community or society at large. I also tries to optimize three realms; economic,social, and environment (Hitchcock & Willard, 2012). A good example is this big tech companies doing all it can to reduce carbon footprints, in their data warehouse, such as Microsoft where they have Green IT policy. Another business case is in US,Burgerville in VancouverWashington, where they use hormone-free milk andpractice fully recycling and composting in all its 39 restaurants (Landrum & Edwards, 2009).

Defend the concept of economic development. What does it mean and why is it important? Discuss why the pillars of the sustainable business paradigm are important.

The term economic development is multidimensional concept which involves economic growth and structural transformation. Economic growth is increase in a country’s GDP and income over a certain period of time. The structural transformation providesan enabling environment for economic development (Ezeala-Harrison, 1996). Economic development is important because it helps build health economies which inturn lead to health community; better jobs, increased tax base, self-sufficiency, improved quality of life among others. The pillars of sustainable business are economic, social and environment..All these are crucial in sustainable business the social pillar is focused on attaining balance of needs between those of an individual and those of a group. The environment pillar helps a business focus on systems and activities that reduces environmental impact as a result of organizational facilities, products and operations. Economic pillar helps define strategies that promote utilization of socio-economic resources to the best of their advantage. The focus helps business makes profit and at the same time ensure that the operations do not create social or environmental issues.

How do consumers participate in the sustainable business model? Provide at least one example to support your answer.

Consumer participation in sustainable development comes in through the social pillar where the business raises awareness and engages the consumer plan and act in response to their needs. Their role in sustainable business comes in through actively participating in activities that extends sustainability for instance recycling.

Discuss the participation of government agencies in sustainable businesses. What are its deficiencies and what does this mean relative to the responsibilities of managers? Provide at least one example to support your answer.

Government agencies continue to explore the meaning of sustainability in business and is activelyengagingitself in the process through formulation of policies and launching initiatives towards sustainability. An example is government agencies consortium in UK in 2010. Government agencies are also collaborating with other key stakeholders which include nongovernmentalorganizations on facilitating sustainabledevelopment. An example is through the Expo 2000 that took place in Germany which helped show how technology can create a balance with nature(Lorey, 2003). Some of the regulations the government agencies promulgate have significant impact on time and investment needed to get products to the market(Rainey, 2006). This therefore implies that managers ,in businesses where operations are affected by these regulations have to consider alternatives .

Race, Gender, and Occupational Stratification in the Workforce – Interview

Assignment Instructions

The purpose of this assignment is to explore race, gender, and occupational stratification in the workforce.

To complete this assignment, perform the following tasks:

  • Choose a person to interview. This person should have experience with race, gender, and/or occupational stratification, either as a human resources manager, a hiring manager, or someone similar, OR you may choose someone who personally experienced race, gender, and/or occupational stratification.
  • Create at least five interview questions related to racism, sexism, and stereotypes in the workforce. Interview this person.
  • Discuss the interview in an organized paper, supporting your analysis of the interview with the text, lectures, and appropriate other resources. Be sure to address issues of racism, sexism, and stereotypes in the workforce.
  • Finally, apply your own experiences to your interviewee’s responses. Be sure to include your interview questions and the person’s responses to the question in your paper.
  • Provide a minimum of three references and apply the correct APA standards in the format of text, citations, and references.

Sample Answer – Interview with human resource manager of organization X on racism, gender and occupational stratification

  1. Q. Occupational stratification is an issue that can arise in an organization. The effect of this issue in workplace can never be underestimated. According to you, what are the major causes of occupational stratification?

I could agree with more on two things that occupational stratification can arise in an organization and that the effects can be devastating. Occupational stratification usually affects the socioeconomic status of individuals and often leads to social standing with long lasting effects on them and their dependents. The underlying causes of occupational stratification are hard to determine due to interrelatedness of factors causing it. Perhaps sociologist would address this question from an elaborative perspective , however just to mention , observable factors associated with occupational stratification have roots  to structural factors in society where by the some people are cut out from accessing some resources  while some have access to these resources,. Disparity comes in in terms of wealth accumulation, education, and social networks.

Dontigney (2015) argues that  occupational stratification  fall under the broad field of social stratification and in essence it is a term that refers to how gender , race and social class influences kinds of work people do  and how occupations is affected . Issues such as slavery, which falls under the category of structural factors, in a country like US contributed a lot to occupational stratification. Mostly African America had no access to resources and as such educational levels and difference between them and the whites was significantly evident. The implication is that access to resources, contributes to access of better services in society, another most important factor that contribute to this stratification is gender inequality. This is evident whereby a qualified woman may face difficulty in securing executive positions, holding majority of jobs in science fields among others (Dontigney, 2015).

  1. As human resource manager, sometimes it is purported that racial discrimination can be in various form. According to you and the racial cases you have handled in your organization, how does this happens?

Cases of discrimination come to my desk or office mostly. Some are of them so open that it does not require any further investigation to uncover. An employee would for instance yell at a fellow colleague deliberately claiming that their race is inferior or are not in a position to hold such a task or job effectively. This is an example of direct behavior towards, which can also be in form of direct actions. In other cases employee can throw insulting comments which can be indirect but are discriminatory in nature. A couple of days ago i overheard women black women and white women arguing. The white asking the African America how often do white black women wash their hair? Such comments directed racial minorities are forms of discrimination.

Karsten (2006) argues that there are indeed some forms of unique harassing comments which might be directed towards racial and ethnical minorities. The behaviors such asking questions that seems provocative are mostly influenced by racial and ethnic stereotypes and characterizes form of workplace discrimination; racial in nature. Racism is rooted on believe that some people are superior to others and racial attitudes than comes afterwards are expressed in form of racial prejudice and can be either direct or indirect (, 2015).

  1. What are some of the ways you use to address racial discrimination cases that may end up in your office?

Cases of racism in the organization are handled very seriously. The approach is always straightforward, whereby investigation is done to verify the validity of allegations upon which necessary actions can be taken to perpetrators of this act. The actions taken include termination of employment.

A study by McPherson (2007) to uncover management of racism in workplace, indicates that managers are expected to more sensitive to people’s needs , improve their leadership skills through gaining insight into  how the management behaviors  affect people they manage . Most importantly among the issues addressed is that incase workplace  is characterized by bullying and harassment  or even discrimination , then managers must take actions , sets standards of behavior and make their expectations known.

  1. Most organizations have been charged and accused of supporting racism and gender discrimination from recruitment through to employee management. How do you ensure that such situation does not happen?

Organizational direct contribution towards racism and discrimination of any kind particularly gender causes a lot of damages to organizational reputation. I can’t argue that cases where management has contributed to racism and discrimination, in our country history such cases are numerous. As a human resource manager, we have set policies which ensure fair employment right from job advertisement. Through such policies the organization tries to be fair and considerate to all people, the guiding principle being the qualifications. Other than the policies the company observes the necessary employment laws and regulations.

Organizations tend to be fair by adhering to laws and regulations that guide against any form of discrimination. In US for instance Civil Rights Act of 1964 was passed to address race discrimination. Furthermore most all employment inquiries and decisions made are usually based job related factors and not personal characteristics. Use of anonymous application procedures where names and other identifying characteristics are eliminated from candidate application documents also helps ensure fair and equitable employment (Flynn, Mathis, Jackson & Valentine 2015).

  1. What challenges do you face as a human resource manager in fighting racism, gender and social stratification in your organization? What do you think is the way forward?

Nothing is more demanding, devastating and heartbreaking such as handling these issues in an organization. Sometimes when you look at the effects these discriminations do to a person you feel so low considering the looks in the victims’ eyes. Challenges that we face as an entire management are that most victims do not want to come forward because of fear or shame. Some of the cases are contributed by members of the management or supervisors and thus employees painfully admit their position since they don’t want to lose their jobs.  The way forward in addressing this issue is having all people working together,seeing one another as brothers and sisters.

Management indeed faces a number of challenges when addressing issued of race, gender and occupational stratification.  Race discrimination can be fought jointly by an understanding that racial superiority is a mere pigment of imagination and most importantly being color blind as it is the most basic and easy way of preventing racism (Robinson, 2003). This also applies to the other two.

Ethics Of War And Responses To Terrorism – Letter To The President

The current war poses serious threats to innocent citizens and even causes deaths of many people. In addition, the state majorly responds to terror by torturing innocent suspects. This is a complete violation of human rights because the impacts of war affect all citizens of the country, both innocent and guilty (Brandt, 1992). According to Nathanson (2010), an act of war or terrorism may be considered ethical if it is combined with distributive justice where only the guilty population is targeted. The current war and response to terror is therefore unethical because it only allows those who have suffered large-scale violation of human rights to continue suffering (Bauhn, 1989). From critical analysis of the current war, it is evident that there are other means that can be used to solve the problem that is causing the current war. According to Consequentialism ethics, an act of war or terror is morally justified if it is the only means through which the existing problem can be solved, and if what is desired cannot be achieved through any other way that is less costly and ethical (Bauhn, 1989).

This ethical view makes the current war and response to terrorism unethical because there are indeed other ethical ways through which the current problem can be solved. In addition, the government has the capacity to ensure that only the guilty and jailed. Immanuel Kant, a German philosopher, once said that emotion cannot be used in ethical reasoning (Nathanson, 2010). Therefore, the government should not use emotions to judge that the current war and response to terrorism is justified. Otherwise, the government should arrange for dialogue with all the countries involved in the current war as an ethical way of ending it. In addition, it is important to conduct thorough investigations in order to ensure that the exact people who have committed acts of terror are jailed.

Role Of Capital And Labor In U.S. Industrialization By 1900

The era of Reconstruction up-to the 19th C, the economic transformation U.S. underwent marked the maturity of industrial economy. This was facilitated with the cheap labor services provided by the slaves. The availability of huge capital ensured acquisition of expensive machines, mechanization and long-term venture locations.

Fundamental ideology of capitalism

This entails the considerable attention towards the way in which capital stock employs labor in the rapid extension of the division and the market exchange resulting to a commercial society. Whereas, individualism agitated for a society in which there is freedom of action for every individual over state or collective control.

A historian viewpoint of capitalism

Marx argued that in the mid-nineteenth century, the system of enterprise factory had been firmly established (Burgan, 2013). The struggles between labor and capital had intensified, consequently cycles of economic contraction and expansion increased severely and frequently. By the end of the century, much attention had been given to the expansion of the banking system and the rapidly growing role of the capital markets.

The war between labor and capital

Capitalist structure necessitates the antagonistic relations between labor and capital. The industrial workers and the unions were labor whereas the capital constituted the financiers and the industrialists. The war triggered on the grounds of wages, aggregation from wartime inflation, working conditions, immigration pressures and union recognition (Haggard, 2001).

The capitalist ideologies still dominate because of their objectives of first wanting to produce a use-value that gives a value in exchange, for instance, a commodity to be sold. Secondly, their desire to produce a commodity which is considered to have a value greater than the total sum of the values used in producing it.

Factors that Contributed to the Settlement and Development of American West


The Cincinnati’s most important trade connection within the nearby (but upriver) Pittsburgh but instead lay about 1500 miles south along the Mississippi and Ohio Rivers at the great port of the New Orleans. There was settlement and development of American West economy due to trade as most efficient route to the market remained along waterways and the access to the New Orleans.

The rapid population growth and geographical expansion.

The population increases as there was continuous influx of slaves. As deduced by Hammond (2007), this resulted to some levels of conflict as the Native Americas in the west resisted the intrusion of Americans and thus fought renewed wars in the 19th Century. In addition, the expansion of the plantation slavery farther along the coastal southeast resulted to huge numbers of slaves were moved forcefully to the new territories. Though, there was enormous human costs, a good number of white Americans perceived western expansion as a great opportunity. According to them, having access to the western land granted the promise of prosperity and independence.


The loss of the bison and the growth of white settlement considerably affected the lives of the Native Americans who were living in the West.According to Bowles (2007), there erupted conflicts as the American Indians, though having victories occasionally, appeared doomed to defeat due to the huge numbers of the settlers and the U.S. government (Santa, 2007). By the period 1880’s, a good number of the American Indians had been restricted to reservations, probably in areas of the West that seemed less attractive to the white settlers.

Line of Lip Balms for Men and Women Market Research

It is important to conduct a comprehensive market research before introducing new products to the market. The first stage in preparing a market research plan should be identification of the main purpose and objectives of research. This should be followed by determination of research methods and the various tools that will be used to collect data during the research process (Smith and Albaum, 2010). Like any other market research plan, a marker research plan for the company’s new line of lip balms for men and women must include a clear identification of research methods. Both primary and secondary sources of data will be used in the market research for the company’s new line of lip balms.

Primary market research involves finding answers to specific questions that encourage comprehensive understanding of the market. Primary research is conducted directly by the researcher and allows doe investigation of issues of specific business interests. On the other hand, secondary research involves retrieval of data from information that has already been published from previous marker research. In this case, secondary research will be conducted first, followed by primary research. Information gathered from secondary sources will be useful in uncovering all kinds of demographic information, including spending patterns and detailed income. This data gives room for the use of primary research where questionnaires can be sent to study samples in order to understand consumer behavior (Smith and Albaum, 2010).

The primary purpose of marketing research tools is to assist a company with the decision making process. The tools that will be used to collect data for primary market research in this case include face-to-face interviews, phone interviews, central location intercepts, online forums, and structured surveys. The tool to be used will be chosen depending on participant’s location and availability of the specific tools. The tools that will be used to collect data for secondary research in this case include published market reports, government publications, sales statistics, and competitor market literature. These tools for secondary market research will be appropriate for the market research because they will allow quick retrieval of information for the topic questions being analyzed (Smith and Albaum, 2010).

There are two possible challenges that might be encountered when conducting market research (Smith and Albaum, 2012). First, the researcher might experience difficulties in comprehending buyer or consumer behaviors and attitudes. It is always difficult to understand the exact reason why buyers or consumers purchase specific products. Since determination of how and why customer purchase might be difficult, the researcher may fail to reveal any necessary innovative breakthroughs and strategies for competitive advantage (Smith and Albaum, 2012).

Second, gaining relevant information from improperly chosen primary and secondary data sources may be difficult. Market research has become proliferated over the recent past and many published reports tend to mislead market researchers. For secondary market research, one has to analyze large volumes of reports in order to gain a good insight into consumer behavior. These two challenges will however be solved if the researcher becomes keen enough when conducting the study. The first challenge of inability to effectively understand the exact reasons why customers buy goods will be solved by using qualitative research that is associated with personality creation methodology. The second challenge of the possibility of obtaining misleading information will be solved by blending the power of both qualitative and quantitative research methodologies involving primary and secondary research (Smith and Albaum, 2012).

Company Systems Review Committee Proposal Memo

Company Systems Review Committee Proposal Assignment Instructions:

Situation: Your boss, the IT manager, was ready to explode. “Why can’t we get our priorities straight,” he fumed. “Here we go again, working on a low-value project, just because it’s a favorite of the marketing group. I wish we could get away from departmental politics! I want you to draft a memo that proposes a systems review committee for this company. Explain the advantages, but don’t step on anyone’s toes!”

  •  Write a draft of the Systems Review Committee proposal, as your boss requested.
  • Write a memo to your boss explaining potential disadvantages of the committee approach.
  • Draft a set of ground rules for  Committee’s meetings. Try to suggest rules that will minimize political differences and focus on the overall benefit to the company.
  • Most people have served on a committee at some point in their lives. Write a brief memo describing your committee experiences, good or bad.

Oratorical Leaders and the Magic of Stereotypes – Answered

No one gets through life alone. To some extent, we are all products of our environments. We learn from our families, schools, and cultures. Every person has to face severe challenges and conquer obstacles. How we face our challenges depends on how we are shaped by others and our strength of character.

Certain individuals in our society have played powerful roles in the evolution of prevailing norms. While we learn our culture from agents of socialization, great leaders with lofty visions lead people and nations in the direction of emancipation, economic prosperity, and political freedom. Each of the following speeches tells the story of a struggle and its leader. Each speech echoes the aspirations of thousands of people as well as their desire to change their social situations.

The purpose of this assignment is to demonstrate the power of stereotypes as a shorthand communication tool. With great economy of words, each speaker uses stereotypes to frame the audience into an in-group of which he or she is the leader and the out-group on the opposing side.

Part 1: Read transcripts of famous speeches

Access the following speeches located in the AUO Library:

Part 2: Research other famous speeches

Explore various resources to research other famous speeches related to stereotyping and prejudice. Some suggestions are below. You may be able to find these speeches in video, audio, or text format. Try using a variety of search methods including visiting your local library, using Netflix or your local video store, or searching on YouTube. (You might also try locating the videos for the two famous speeches listed in Part 1 of this assignment.)

  • Malcolm X: By Any Means Necessary
  • Mahatma Gandhi: Nonviolence speech from the film –  Gandhi
  • Gandhi’ s definition on Satyagraha

Part 3: Write a Paper

For this assignment, select one of the above speakers/speech and prepare a 1200-word paper that answers the following questions:

  • Why did you select this particular speaker? Explain in around 300 words.
  • Which is the in-group, and what are the unifying values or the ascribed status that provides its solidarity? Explain in around 300 words.
  • What stereotype prejudice, subordination, or discrimination—is the in-group challenging? Provide specific examples and explain in around 300 words.
  • In your view, did members of the in-group conspire to subordinate theout-group, or was the in-group merely operating within the social structure of its time? Explain in around 300 words.
  • How have your attitudes toward prejudice, subordination, or discrimination been influenced by the agents of socialization, such as family, peer groups, schools, and the media? Explain in around 300 words.

Provide a minimum of 3 references and apply the correct APA standards in the formatting of text, citations, and references.

View a Sample Answer to this assignment or order a plagiarism free paper at an affordable price. 

Dismissal Meeting Process Step By Step

There various steps that important when conducting a dismissal meeting. First, it is important to inform the employees who you intend to lay-off and invite them for meeting where you discuss the reasons for laying them off be it underperformance or downsizing. During the meeting, the manger ought to reveal the grounds for laying off employees in order for them to have enough to prepare themselves psychologically (Monks & McMackin, 2001).  According to the author it is not ethical for the employer to ambush the employees with information that they might not digest. It is at this stage that you should remind the employees that they have the right to challenge the decision (Colling, 2005).

After the first meeting the manager ought to hold a review meeting. It is in this meeting that the employer should allow the employees to have their say but he or she should be firm on the organization’s resolve (Ulrich, 2009). Listening carefully and enhancing an atmosphere where the employees can express themselves is wise. It is important to remove any ambiguity and ensure that the employees full understand the decision. If the manager decides to call another meeting, it is imperative to allow the employees to discuss their fate and provide them with a review period (Colling, 2005).

If it is the final meeting it is important for the employers to document all the proceedings of the meeting and highlight all the grounds for dismissing the employees. Consequently, the office manager should ensure that all employees receive the minutes of this meeting in order for them to be duly informed (Ulrich, 2009). If the manager intends to hold a final meeting, it is always imperative to ensure that the meeting goes as earlier on agreed. Finally, document the proceedings for this meeting and give the HR manager a chance to review and place outcome on file.

How A Manager can Cope with Negative Emotions that Accompany an Employee Layoff

As the office manager, it is imperative to deal with the emotions that employees may exhibit during the process of laying off and downsizing. To deal with these emotions, it is critical for the manager to ensure that the employees’ dismissal meeting is held at the end of working hours as opposed to the start of the day (Monks & McMackin, 2001). The rationale is that employees will have the time to rejoin their families who are instrumental in providing emotional support. Emotional support is important and holding the dismissal meeting at the end of the working will relieve the manager some of the negative emotional gaps that may exist. According to various human resource managers, employees ought to have their working day pressure released when the go home (Monks & McMackin, 2001). To that end, it is always important for the managers to inform the employees of any new proceedings at the end of the day.

Second, a manager may deal with negative emotions that employees exhibit by being honest and candid. Honesty allows the employees to ask questions that are pertinent to their job positions. According to various authors, an honest manager explains the rationale behind the dismissal or the strategy to lay off some of the employees (Monks & McMackin, 2001). For instance, the manager should explain the reasons that make the company want to downsize without hiding any detail. If the company wants to cut down of labor costs, the manager should always be candid enough to explain the reason (Monks & McMackin, 2001). This does not only make the employees honest but also allows them time to discuss the other options that they feel are more feasible than lay-offs. It is worth mentioning that many employees have developed emotional attachment with the job and as such, they may be overwhelmed by any move that distances them from the employment. It is only a supportive manager who has the interests of both employees and the company who can have the audacity to reveal all information regarding the layoff.

Third, a manager may overcome emotional behavior expressed by the employees by enhancing effective communication strategies. In other words, the manager should allow the employees to express their feelings freely without fear of victimization (Ulrich, 2009). In fact, many authors articulate that bottom-up approach to communication is the best way that can mitigate negative emotions that the employees may exhibit. It entails the ability of the manager to ask questions and let the employees to propose solutions (Monks & McMackin, 2001). However, in the case of dismissal, the manager should express the wish of the company without necessarily succumbing to the pressures of the employees. This way, the employees will support each other and reduce the eruption of negative emotions.

According to Monks & McMackin (2001), the manager should let the employees discuss the impacts of layoffs among themselves without interrupting them. This allows the employees to be prepared for the layoffs and understand that they are facing it with other colleagues. Many authors articulate that employees face negative emotions when they view the layoffs as a means of victimization. To that end, effective strategy in terms of communication can lead to reduction of negative emotions expressed by the employees.

Strategic Human Resource Management : Customer Service Training – Answered

Imagine that you are a member of the HR department of a small retail company and upper management has asked you to create a new employee customer service training class for all new employees.

Write a six to seven (6-7) pages paper in which you:

  1. Justify the use of a needs assessment of your company’s proposed employee customer service training, stressing five (5) ways in which such an assessment would expose any existing performance deficiencies. View Sample Answer
  2. Develop a customer service training implementation plan and determine the method of training (i.e., presentation, discussion, case study, discovery, role play, simulation, modeling, or on-the-job training). View Sample Answer
  3. Justify why you selected the training method that you did. View Sample Answer
  4. Propose two (2) ways to motivate an employee who has no interest in attending a training class. View Sample Answer
  5. Develop a survey to collect feedback from the employees who attend the training.
  6. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.

Your assignment must follow these formatting requirements:

  • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
  • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

  • Design job and task analyses that align with the overall HRM strategy.
  • Design training and development systems to improve employee performance.
  • Use technology and information resources to research issues in strategic human resource development.
  • Write clearly and concisely about strategic human resource development using proper writing mechanics.

Ways to Motivate an Employee Who Is Attending a Training Class

While majority of the employees might be willing to attend the training, others may be reluctant. The role of the trainer is to increase the motivation of the employees by highlighting the importance of providing high quality service to the customers. There are various ways of motivating such employees. First, the trainer should emphasize pay for performance. This implies that employees with the best customer feedbacks will receive some rewards (Huselid et al., 1997). As such, the reluctant employees will underscore the importance of receiving extra training in order to improve their service hoping to receive a reward at the end of the day. Indeed, Montana & Charnov (2000) assert that pay for performance is one of the most motivating strategy among the employees.

Another way that the trainer could motivate reluctant employees is by pinpointing various opportunities that exists within the organization regarding customer service department. The employees who possess the most experience and training relating to customer service will be recommended to the HR department for promotion (Huselid et al., 1997). This will arouse their interest of joining the training session as way of accumulating training and experience of excellent customer service. In fact, many employees expect that they will experience career growth and development while working for an organization (Montana & Charnov, 2000). As such, future promotions can lure and motivate the unwilling employees to attend customer service training.

Presentations, Role Plays and Simulations Training Methods

I chose the use of presentations, role plays and simulations for various reasons. At the outset, presentations help the employees to understand theoretical concepts that underpin customer services and excellent service culture. In addition, presentations are important because they provide the trainees with tips that are important when dealing with customers (Huselid et al., 1997). Presentations will highlight the gaps that the needs assessment revealed and the expectations and needs of the customers. This will provide the employees with the background of the customers and the organizational needs of professionalism and establishment of a culture of excellence (Montana & Charnov, 2000). For instance, using presentations the employees will be able to refer to the guidelines of high quality services in future. Besides, the presentations will be in a position to converge different skills and information held by the employees. This way, employees will provide consistent customer services despite the fact that they possess different skills.

On the other hand, the presentations will be complemented by role plays. The role plays are important because they help the employees to practice the theoretical concepts they learn during the presentations. Like simulations, role plays provide the employees with firsthand experience of the customer situations they encounter every day. Besides, role plays and simulations are important because they help the trainees to standardize the quality of service they provide to different customers (Cohn et al., 2005). For instance, in a simulation that depicts a hard to please customer, the trainees will learn the most effective and uniform way of dealing with such a situation. As aforementioned, meeting the customers’ needs and expectations requires consistent provision of customer service.

Role plays and simulations also tend to encourage team effort in the sense that the actors are members of the same team. Team effort is a crucial aspect of customer service and it may lead to that cultivation of a culture of excellent customer service within the organization. Besides, role plays and simulations allow the employees to learn from each other and ensure that the process is continuous. According to Ulrich (2009), when employees appreciate the virtue of learning from each other, they are able to solve problems that they encounter in their daily life situations in a collective way.

Customer Service Training Method And Implementation Plan

The organization recognizes that customer service entails meeting the needs and expectations of the clients and customers of the organization. Ability to meet the needs of the customers implies that the organization has already identified and understood the needs of the customers. In addition, the organization knows the expectations of its clients (Monks & McMackin, 2001). In fact, customer service should entail the capacity of the organization to treat others in a way that we ourselves want to be treated. The customer service implementation plan should recognize that the new employees need to provide excellent customer service in a consistent manner meaning that the employees ought to work as a team in order to achieve their goal (Monks & McMackin, 2001). As such, the training should be skewed towards explaining to the employees the importance of working as a team since a team will always be able to deliver high quality service in an effective manner.

Although some employees might suppose that provision of high quality customer service is an individual responsibility, it is imperative to mention that personal attributes have no place in an organization that seeks to provide such services consistently. Among the major training topics for new employees will include but not limited to; sharpening the customer services skills of the new employees by providing ample training on effective techniques that meet the needs and the expectations of the customers. This is possible by cultivating a positive corporate image, enhancing teamwork and problem solving skills as well as customer care. In addition, the employees will be trained on generating a specific level of performance that reflects commitment and that which enhances a culture of high quality services that is entrenched in professionalism.

In order to achieve the objectives of the customer service training, it is imperative to provide employees with a method of training that is easy to learn and easy to remember. This is possible by adoption of a method that dwells on customer experiences and situations and focuses on resolving frustrating problems raised by customer in everyday encounters. To that end, I would prefer using presentations, role play and simulations (Huselid et al., 1997). Presentations entail hiring a professional to offer lectures to employees on the appropriate behavior that employees should uphold when dealing with the customers (Smith & Mazin, 2004). The trainer provides tips that are essential to follow when dealing with the employees. This will enhance the trainees’ ability to deal with the customers. In order to understand the use of the tips provided in the presentation, it is important for the trainees to engage in role plays that depict a customer and an employee. The trainees will be required to use their acquired knowledge to deal with customer experiences that the trainer will simulate (Smith & Mazin, 2004). All these methods of training will lead to better equipped employees who possess skills and knowledge about different customer situations.

Customer Service Training Needs Assessment

  • Justify the use of a needs assessment of your company’s proposed employee customer service training, stressing five (5) ways in which such an assessment would expose any existing performance deficiencies.

Apparently, there is a surge in the number of consulting firms and people specializing in assisting clients to recognize and identify the needs of their customers as well as their employees. As the member of the HR department, the manager has requested me to create a new employee customer service training class for all new employees. One of the most important things before embarking on the creation of customer service training class is to evaluate the existing gaps amongst the new employees (Montana & Charnov, 2000). This calls for a needs assessment that could help to establish the gaps that need to be bridged within the organization. It is important to mention that I will use questionnaires and focused group discussions to conduct a needs assessment of customer service skills gaps exhibited by the new employees. Using these methods of needs assessment will expose the existing performance deficiencies in various ways.

At the outset, focused group discussion allows the members to share experiences from a wide cross section of department’s representatives within the group (Cohn et al., 2005). This is dependent on the facilitator’s ability to ensure that the group is made up of all representatives ranging from managers to the entry level employees. In other words, the makeup of the group is critical to allow free flow of information regarding customer service and the performance of the new employees.

In addition, it is important to mention that focused group discussion promotes open discussion. This will not only ensure that the employees share their challenges about the apparent gaps that exist in regard to customer service but also recommend ways that the company could increase its ability to improve customer service. The richness of a focused group discussion is dependent on the ability of the facilitator to guide the direction of the discussion by skewing it towards the need to conduct customer service training. According to Montana & Charnov (2000), it is critical for a focused group to be guided by the major objectives of the needs assessment. The facilitator should allow the group to discuss the issues that are at hand as opposed to turning the group into a platform where employees raise other pertinent issues (Monks & McMackin, 2001). With this in mind it is easy for the employees to help in revealing the gaps that exist in terms of providing high quality customer services.

Other than using the focused group discussion when conducting a needs assessment, it is imperative to integrate surveys and questionnaires. The rationale is that some employees may not feel comfortable raising their issues and challenges that they face when delivering customer services. In fact, many may view their challenges as a source of incompetency and as such, they hide the challenges in a focused group discussion that also features their managers (Cohn et al., 2005). Surveys and questionnaires have the quality of confidentiality leading to a better way of exposing gaps that are apparent in the performance of new employees (Smith & Mazin, 2004).

Using the two methods of conducting a needs assessment, it is possible to identify occupational, organizational and individual needs and the capacity of the organization (Ulrich, 2009). The questionnaire will be in a position to reveal individual needs such as the gaps that exists in terms if skills, information, knowledge and abilities of the new employees. In addition the assessment will reveal the level of organizational performance when providing customer services as well as the agency needs (Cohn et al., 2005). Besides, the questions will be posted in such a way that the needs assessment will reveal the competencies possessed by specific employees in fulfilling the organizational goals and particularly, the provision of customer services.

Finally, my needs assessment will expose the discrepancies and gaps that exist by ensuring that every aspect of organizational abilities, goals and mission are focused within the assessment. This will ensure that every new employee will discuss or answer questions that align his or her performance to the goals and mission of the organization (Cohn et al., 2005). In addition, it is important to highlight that the two methods of needs assessment will reveal almost all gaps within the organization and also save a lot of energy and costs associated with other methods of needs assessment such as strategic audit, observation and one on one interviews.

Project Resources and Requirements Management – Contextual Project Plan for Hospitals


Organizations endeavor to invest in projects and operations that give a return which exceeds the minimum acceptable hurdle rate. Riskier projects should have a higher hurdle rate which at the same time should reflect the utilized resources mix as well as the financial blend. Subsequently, positive and negative side effects of these projects should be evaluated.  In carrying out construction expansion project for a hospital calls for sound corporate financing in a bid to come up with resource utilization mix that should not only minimize the hurdle rate but also match the assets being financed. It is vital to evaluate the elements of project resources and requirements structures in a bid to get a clear perspective of how organizations ought to utilize resources in enhancing their operations and projects.

Maximizing the use of resources is also helpful. By ensuring the organization is not attempting to do too much with too little will cushion it against the financial risks and a number of project management issues involved. Maximizing the administrative tasks to enhance the efficiency of what the hospital can control should be emphasized. Policies also need to be formulated in an attempt to enhance employment and staff recruitment development for the project execution (DyReyes, 2008).

Adopting modern changes and viable solutions will ensure the hospital anticipates and package itself for potential changes in the project operating environment. Nonetheless, there occurs a set of project management challenges that may occur as a result of colliding project goals, variance in the inherited process of management and the personnel’s psychological inertia. These challenges are known to cause a decline in the level of efficiency and quality of projects executed.  In the view that modern business environment is considerably affected by dissemination of technologies and knowledge, variance in customer’s needs and emergence of aggressive competitors, the organizations that are capable of adapting their operations swiftly subject to the changing environment stand a better chance of survival (DyReyes, 2008).

Health Economics and Resources Planning

The delivery and consumption of healthcare involves an interesting spectrum of multifaceted processes. Healthcare provision encapsulates diagnosis, prevention, treatment, rehabilitation, as well as palliative care. The health care provision occurs within the confines of organizations that range from general practitioner to hospital trust, commercial enterprises such as pharmaceutical companies and government agencies. While the demand for resources instrumental in healthcare provision keep rising subject to competing and new treatments as well as an aging population, the time and financial resources remain to be in short supply. Following the primary nature of demands made upon contemporary healthcare systems it has become paramount that the evaluation and allotment of project resources should be a progressively more scientific process. (Andargie, 2008). Consequently, it becomes necessary to have a clear comprehension of the costs and benefits involved in the resources allocation which are commensurate to best-practices in the provision of healthcare. Health economics is vital in helping healthcare managers make plausible decisions (Khasem, 2012).

Health economics deals with the utilization of scarce resources such as monetary and human to suit all interventions and treatments that are crucial in improving the health of a community. For instance, the amount of funds available is limited by the financial budget while the amount of time a nurse devotes to healthcare provision is limited by the working hours in a day or shift. While more nurses and personnel could be hired, the demand for healthcare will invariably surpass the supply for the resources. Subsequently, this leads to a process of selection in which some interventions and groups of patients are accorded resources while others are not, a process called rationing of healthcare resource utilization. Cost-effectiveness analysis aids in making rationing decisions to projects principally according to the efficiency criteria (Khasem, 2012). The efficiency principle is not only concerned with cost minimization but also on allocating resources in a bid to maximize the benefits. It implies thus that project implementers needs to employ the use of cost-effectiveness assessments in identifying the project portfolios that yield the greatest long term benefits for the available resources (Hughes, 2010).

Resources Allocation and Project Decision Making

Resources allocation and rationing is founded on the principle that requirements in healthcare projects are potentially infinite while the available resources are finite and scarce. Additionally, the funding and financing choices brings about an opportunity cost implying resources spent on one project scheme can hardly be spent on a different healthcare service. The use of sound cost effectiveness analysis in resource allocation provides the instruments that aid in informing the difficult choices as pertains to the equitable and efficient allotment of resources in maximizing healthcare provision to society. The economic considerations are vital in laying out the alternatives in a more explicit manner therefore allowing a more coherent process of decision making whilst at the same time emphasizing on value judgments of the implemented projects (Khasem, 2012). Crucial to its usefulness is the quality of the evidence-base practice upon which health economics is founded. It is paramount, therefore, that a good comprehension of the health economics principals by decision makers, as well as how to utilize them most effectively enhances a good rapport between the patients, the practitioners, the general public, and all the project stakeholders (Hughes, 2010).

With persistent advancements in healthcare technologies including drugs and surgical procedures, there comes an increased level of expectations which renders healthcare resources demand as potentially inestimable. This results to the problem of scarcity of resources and health economics works towards the management of the resources scarcity in a bid to maximize the benefits. Healthcare organizations are tasked with commissioning decisions, well-being and clinical outcomes, health, and the budget. They have ultimate obligation in being accountable for the efficiency, equity, and effectiveness of healthcare services (Hauck et al., 2004). Additionally, decision making in healthcare project management are to ensure that their expenditure do not surpass their desired benefits while at the same time warranting unequivocal considerations of life-extending, palliative care, and innovation as well as facilitation of patients’ access (Andargie, 2008). These seemingly conflicting constraints call for careful and well-thought judgment in the course of formulating project policy decisions on healthcare.

Good project management expertise provide the necessary tools instrumental in informing the intricate choices pertaining equitable and efficient allocation of resources with an aim of maximizing healthcare provision. Founded on the principle of evidence-based practice, in which treatments are employed which there is clear evidence of benefit and there is avoidance of treatments where there is no sufficient verification of benefit or evidence of harm, analyses of health economics enables the available budget to be put into consideration in the course of deciding on the project options. The concept of cost-effectiveness comes into play where the concept of cost is subject to the value that would have been realized in the event that the resources were employed elsewhere. This implies that the resources utilized for a particular project portfolio seizes to be available for use for other project schemes and subsequently the gains that would have been realized from those other schemes are relinquished (Hughes, 2010).

Project Portfolio Diversification and Risk Reduction

Diversification of project portfolios significantly cushions an organization against the risks by compensating the effect of poor performing entities by the gains of better performing entities. It should be noted that comprehensive and effective diversification does not only involve having a wide continuum of resource utilization but also requires the selection of an optimal mix of project assortments that will ensure returns will surpass the minimum hurdle ratio (Amdur, 2009).

Ensuing from the fact that in a given context and set of conditions some projects operate differently from others, highlights the concept that different project schemes bear different correlations.  Correlation is considered to be a statistical measure of the extent to which two project plans tend to perform the same in particular conditions. It is in distributing the risk factor through allotting a organization’s resources across a range undertakings that portfolio performance of the organization is enhanced. A well-adjusted project portfolio involves holding differentiated classes of schemes and assortment of project designs (DyReyes, 2008).

Doing Business in Latin America – Foreign Currency Risk


Sources retrieved from the annals of world economies indicate that Latin America economies are predominantly diverse. Spanning the Caribbean, from Argentina’s struggling communist economies to Peru’s flourishing economy registering an annual growth of approximately 7 %, Latin America remains a relatively unfavorable choice for prospectiveforeign investors (Urban, 2013). In Argentina for example, the government nationalizes major corporations, which drives away US capital investors. The International Monetary Fund projects an estimated aggregate growth of less than 3 % for the entire Latin American region ranking below that of Africa and Asia.

Writing in a Forbes quarterly, Melissa Hathaway expresses concerns towards actions by communist economies of Venezuela and Argentina, which notoriously manipulate their currency in order to regulate foreign investment and spin the odds to their favor(Urban, 2013). These countries have shunned the free market enterprise by undertaking such actions as nationalization of foreign companies and denying incentives to importers of capital investments. By dictating the currency terms, Venezuela was known for its pervasive communist approach towards international business and bilateral agreements under the reign of Hugo Chaves, a trend that persists to date.

Currency Risks

While choosing the most plausible and sustainable investment destinations, it is always important to factor in the currency risks involved with respect to the projected benefit. If the benefit outweighs the risk involved, the investment is sustainable. As for Latin America, the currency risk varies depending with the country in question. Sources indicate that Argentina and Brazil are presently undergoing two different paths in terms of their economies – Brazil leans towards a free market enterprise whereas Argentina has a regulatory economy (Stewart, 1991).

In Argentina, the present government has resolved to undertake a series of measures to create hyperinflation across the nation. As the country’s IMF debt default remains unresolved, Argentina has been eliminated from international capital markets. The government resolved to tap Central Bank reserves to pay domestic and sovereign debt. They have also generously raised salaries with an estimated 25 %, a move aimed at increasing the purchasing power of the consumers(Urban, 2013). A rise in income levels leads to an inevitable inflation cycle since there is more money circulating the economy. The government anticipates that the presence of more disposable income creates demand, which in turn leads to higher prices and more proceeds from taxation. The greatest weakness in such a resolve is that the government creates an unnecessary hyperinflation. The increasing income inevitably flows back into consumer markets creating a hyperinflationary cycle.

According to the Economist, Latin American economies are also known to devalue their currency in an attempt to get more proceeds from experts while charging more for foreign direct investments and imports. Devaluation is part of the regulatory measure of a communist economy such as the aforementioned ones. Currency devaluation is a great investment risk since it leads to more money coming in and less money going out, which is basically another form of inflation. The currency risk associated with inflation is that the value of the foreign currency visa vis the local current goes up forcing an investor to gain more money in terms of the local currency but less in terms of their foreign currency.

China’s Place

It is important to keep in mind that that the country that the plant is in does not necessarily have to be where the financing is done. In this case study, the preferred investment destination is Latin America. However, the financing will be done from China. What is China’s place in this arrangement? How does this inform prospective decisions moving forward?

The Chinese economy has strategically placed itself with a high bargaining power in the global economy. As the fastest growing economy, economists believe that by 2030, China will account for an estimated 22 % of the global Gross Domestic Product (GDP).  China’s influence in the world economy had been minimal until the end of 1980 (Alon& McIntyre, 2008). The country began economic reforms after 1978 to create significant growth amid ongoing investment and growing consumption (Perry & Wong, 2011). China now participates extensively in the world market especially in developing nations.

China implements economic reforms quite radically, but systematically too. The country’s role in world trade has increased dramatically as its presence in the international economy continues to be felt around the globe and especially so in the developing nations of Africa and South East Asia. China’s foreign trade has grown faster than GDP over the past 25 years (Wei, 2011). China’s growth comes from both massive government investment in infrastructure and heavy industry and the expansion of private sector in the light industry, rather than just exports, whose role in the economy seems to have been much overrated. State-owned companies provide significant input tools, heavy industry, energy and resources that facilitate the growth of private sector. Economists believe that China’s private sector-led investment is the foundation for national growth.

The decision by the Chinese government to attract multinational companies to expand the country’s export platform caused China to emerge as the most formidable competitor trouncing other Asian export-led economies such as Korea, Singapore and Malaysia. China emphasizes raising personal income and consumption and introducing new incentives to increase the productivity of its workforce. The country also emphasizes on foreign trade as an important instrument for economic growth. The restructuring of the economy and profit efficiency gains have contributed to a tenfold increase in GDP since 1978 (Wei, 2011). Some economists believe that economic growth in is China actually underestimated for most of 1990s and early 2000s (Forbes.Com)


While doing business in any given place, the fundamental starting point is understanding the risks and the projected benefits.

  • Always take advantage of the opportunities. Latin America economies are predominantly diverse. Despite various struggling communist economies, others are doing remarkably well, for instance, Peru’s flourishing economy registers an annual growth of approximately 7 % makingthe country a relatively more favorable choice for prospective foreign investors.
  • Understand the risk: Do not ignore any aspect of the risk. The key concern in this case is the currency risk involved as seen in the actions by communist economies of Venezuela and Argentina to notoriously manipulate their currency in order to regulate foreign investment and spin the odds to their favor. According to the Economist, Latin American economies are also known to devalue their currency in an attempt to get more proceeds from experts while charging more for foreign direct investments and imports.

Cross Cultural Perspectives -Cultural Issue Affecting Walmart


Walmart Corporation is one of the largest corporation dealing with retail sales and merchandising. In fact, Forbes Magazine ranked the company as the biggest and most successful retailer and general merchandiser in the US for the year 2009 (Rhode & Paton, 2011). Despite its dominance in the US markets, Walmart has consistently failed to make an impact in other parts of the world. According to pundits, Walmart has for long overlooked the issues of culture that defines a global company(Rhode & Paton, 2011). Cultural relativism defines companies in global markets competing for global market share. However, Walmart has underestimated the issue of culture and consequently flopped in its attempts to become a global company especially when it attempted to make market penetrations in India, Mexico, Germany and Japan(Rhode & Paton, 2011). In this paper, I will explore one of the many cultural issues that has been counterproductive in Walmart’s efforts to become and remain a global company.

Walmart’s Cultural Issue

As elucidated by Swartz &Sherron (2004), Walmart suffers from the challenge of imposing American culture on other countries. Particularly, Walmart has faced criticism of utilizing bulk sales as the main way of increasing its revenues and profitability in other countries. Apparently, American culture revolves around buying goods in bulk whether it is groceries or other products. In foreign cultures however, the company has faced challenges since numerous societies do not buy their goods in bulk making it very difficult for the company to profit from global markets. In line with American habits and culture, Rhode & Paton (2011) articulate that Walmart has gained a reputation of selling goods in bulk even in foreign markets where people are used to buy fresh vegetables, meat and other household items and goods. This is an American culture where people in the US do not use public means and goods to visit malls and other outlets that sell consumer goods. Subsequently, the company has failed to penetrate markets for this precise reason.

The design of the stores that Walmart has erected in different countries also reflect hugely on the American culture. The company has for long been using the same designs in all countries that it seeks to make a market penetration (Swartz &Sherron, 2004). In Korea for instance, where presentation is the main marketing idea of any company, Walmart has been reluctant to change its design of its stores. Instead, the company has utilized the same designs, use the same size and colors contrary to the culture that is pertinent in the society. According to Rhode & Paton (2011), Walmart leaves its stores opened and exposed in the ceiling as it is with other American supermarkets and other shopping. Given the fact that countries such as Korea value artistic designs of the shops and supermarkets, Walmart has been making losses as it attempts to Americanize other markets. The rationale is that people and shoppers in Korea found the designs of the company very unpleasant implying that the company did not attract and retain as many customers as it hoped it would from the onset(Thomas, 2002).

Further, it is important to note that Walmart has not only imposed American culture on the foreign but has also taken business practices and standards to other countries. In the wake of increasing calls for cultural relativism and diversity, the company has continued to bring staff members from its native country. Thomas (2002)posits that the company ought to appreciate and recognize that diversity entails involving the native population in achieving its objectives and business goals. To the contrary, the company has ignored these calls and set up subsidiaries and franchises that rarely recognize the local workforce. Many managers of the company’s franchises across the world experience culture shock (Swartz &Sherron, 2004). It therefore became very difficult for them to operate profitably in seemingly foreign contexts. To that end, it is imperative to mention that Walmart has failed consistently in foreign markets because of its failure to adopt a cultural relativism strategy and instead, impose American culture on foreign markets.

Ethical and social responsibility issues that Walmart should deal with for being a global company

Walmart contends with various ethical issues regarding its cultural issues. Specifically, the company ought to eliminate its policies that require employees to be smiling all the time to the customers. This was a major undoing in its attempt to make a market entry in Germany where people take smiling for flirting(Thomas, 2002). The company lost huge chunks of customers who could have given the company a competitive advantage over its rival. It is unethical for employees to flirt with the customers in German society. Surprisingly, Walmart continues to ensure that the employees utilize this conventional approach of luring customers by entrenching it to its core policies and standards. As espoused by Swartz &Sherron (2004), the company should be flexible in its policies especially when venturing in foreign markets.

In foreign markets, it is unethical to indoctrinate employees with a foreign concept. Thomas (2002)says that Walmart used to hold daily employees’ meetings which ended with people chanting, ‘Walmart Walmart, Walmart’. This was aimed at increasing the morale and motivation of the employees. In contrast, it ended up alienating employees in foreign markets such as Germany and Korea from the company. The reason is that majority of the employees from other countries felt as though the company’s intentions were to indoctrinate them with American products and services. Although the company made radical changes to reduce the frequency of the meetings from daily to monthly and then annually, the damage had already been done. The company ought to adopt ethical ways of motivating employees as opposed to dictating on the employees their culture.

Further, the company has ignored various ethical frameworks that guide and govern global companies. In Korea and Mexico, was accused of undermining the health risks that the store attendants predisposed the local population to (Thomas, 2002). Apparently, shelving in majority of Walmart stores was done by attendants using bare hands. While this is normal and entirely ethical in American context, it is essential to note that majority of the people and societies in foreign markets view it as unethical and bordering irresponsible behavior. Walmart also lacks elaborate corporate social responsibility activities in foreign markets(Rhode & Paton, 2011). Notwithstanding the rise in social issues that affect societies ranging from global warming to poverty, the company lacks any activity that could help it improve its public image and alleviate the conditions of the societies in which its operations are located.


Walmart ought to recognize that cultural relativism typifies global companies. In other words, the company should embark on a strategy of hiring top executives managing different franchises from the local societies. The rationale is that hiring natives will enhance the effectiveness of the company’s major decisions since they will be in synch with the local cultural practices and patterns of interaction. Thomas (2002)posits that Walmart should stop ‘Americanizing’ foreign markets since it only serves to alienate employees and customers of the societies involved. Instead, the company should take up the issue of diversity from its basics and come up with strategies that appreciate other cultures.


In essence, Walmart is one of the most successful retail and merchandising companies in the world. Notwithstanding its success in America, the company contends with issues that has made its vision of venturing in foreign markets elusive. The rationale is that the company has been imposing American culture on other stakeholders located in foreign markets. Ranging from patterns of interaction to discriminating on the patterns of interaction between the customers and employees, the company should eliminate some of its policies that do not appreciate cultural relativism. In addition, the company should hire natives to manage most of its franchises located in foreign markets.

Approaches to Standard Setting in Accounting – Coursework Assignment

Using the relevant academic literature you are required to

“Critically examine and discuss the approaches to standard setting in accounting. Illustrate the application of such approaches / your analysis with relevant examples.”


The purpose of the coursework is to enable you to deal systematically and creatively with an important issue (i.e. standard setting) in the area of financial accounting policy and practice. The assignment will require a rigorous analysis of the relevant materials, demonstrating a systematic understanding of the issues involved, using appropriate frameworks for analysis, providing appropriate analysis and evaluation, and drawing appropriate conclusions based on logical arguments and supporting evidence. The written piece of work must communicate clearly your analysis, arguments and conclusions.


Marks will be awarded according to your ability to deal systematically and creatively with an important issue (i.e. standard setting) in the area of financial accounting policy and practice. Your work must show evidence of rigorous analysis of the relevant materials, demonstrate a systematic understanding of the issues involved, use appropriate frameworks for analysis, provide appropriate analysis and evaluation and draw appropriate conclusions based on logical arguments and supporting evidence. The written piece of work must communicate clearly your analysis, arguments and conclusions.

A good answer will demonstrate the following:

  • a rigorous analysis and highly developed comprehension of the coursework topic, showing evidence of a systematic understanding of current debates;
  • a well-structured critique of ideas / concepts, answering questions such as, ‘What is said?’, ‘Why it is said?’, ‘Why and how do you react to the points / arguments in the way you do?’;
  • appropriate discussion and evaluation, engaging with financial accounting policy concepts / ideas as well as real life examples;
  • logical argument and supporting evidence;
  • clarity of expression that communicates the points and arguments clearly to the reader.


The coursework must:

  • state your name and registration number;
  • be word processed (Arial, 12);
  • be double-spaced;
  • state the word count;
  • include a proper reference list;


  1. Consider the question carefully to assess its scope and limitations.
  2. Plan your research and start reading weeks (not days) before the essay is due.
  3. Try to ensure that your essay flows and use appropriate headings to divide the text into logical units for the reader.
  4. Do not plagiarise. If you quote from somewhere, identify the quotation and acknowledge its source.
  5. After an appropriate gap, re-read your draft and revise it. Good work requires a great deal of effort and will usually require at least two drafts.
  6. Ensure that your essay is grammatically correct and check all spellings and make corrections where necessary.
 Include a reference list, set out in good scholarly form, to acknowledge your sources.

Cost-Volume-Profit Relationships (Synopsis) and Job-Order Costing (Reflection)

For the first 2 pages —- Post a 500 word synopsis on the topic “Job-Order Costing” that is related to this week’s readings in the textbook. Please use three sources as references. Your review should be similar to a “literature review lite” which covers the topic is some detail, but not fully, due to the constraints in time and also in word limitation. Should be submitted to the plagiarism software link & the rating must be under 20% in order to post to the Forum discussion. The grading of this word synopsis should be as follows: Well developed ideas. Introduced new ideas/perspective. Supported idea(s) with new example(s). Post includes at least three secondary resources to support response. (class textbook does not qualify as secondary resource). Clearly addresses key issues, problems and questions. May include unique insight. Free of errors in grammar, punctuation, and spelling. Proper format and meets APA requirements. Please see attached pages from IMG_20140907_0001 to IMG_20140902_0019; Advantages & Disadvantages of Job-Order Costing (Google); Job Order Costing (Pro-Quest)

For the third page – In the reflection forum, 200 words or more, please comment on the topic coverage this week that was interest you most. What interested me most is “Cost-Volume-Profit Relationships.”. It will help in expanding business operations. Please see attached IMG_20140907_0020 to IMG_20140902_0033; Cost Volume Profit Analysis (Pro-Quest); Cost Volume Profit Analyis (Google); Please use three sources & should meet APA requirements.

Please see also the attached requirements, IMG_20140902_001A Forum Grading

Presentation – Race in Education

Presentation – Race in Education

Project description
*It should be at least 10 slides.

•You are required to do research on this topic through the library database, Google Scholar, or trusted newspaper sources. You may not use information from Wikipedia, blogs, or websites that end in .org or .com or .net. You must provide a Works Cited page at the end of your presentation. You must have a MINIMUM of two sources.

•The presentation should be:
*Performed at a high level.
*The Content should be: Surprising, academic, organized, flat, interesting, follows
the assignment requirements, sequenced logically, material covered, visual aid.
*The Language should be good use of transitions, grammar, and word use.
*Professional looking

•Put a Video, or a link for a video that is related to the topic.
Anthropology – Presentation

•    The topic is “race in education”
•    You are required to do research on this topic through the library database, Google Scholar, or trusted newspaper sources. You may not use information from Wikipedia, blogs, or websites that end in .org or .com or .net.  You must provide a Works Cited page at the end of your presentation.  You must have a MINIMUM of two sources.
•    Presentations must be 10 minutes long.
•    The presentation should be:
*Performed at a high level.
*The Content should be: Surprising, academic, organized, flat, interesting, follows
the assignment requirements, sequenced logically, material covered, visual aid.
*The Language should be good use of transitions, grammar, and word use.
*Professional looking
•    Put a Video, or a link for a video that is related to the topic.
•    It should be at least 10 slides.


Effectiveness of Varying Treatments for Conduct Disorder

 Effectiveness of Varying Treatments for Conduct Disorder

Description:  This is a graduate level course in child and adolescent psychopathology, assessment and treatment. The course will cover DSM-V child and adolescent disorders. The course will review prevalence, etiology, diagnostic criteria, co-morbidity, sampling patterns, assessment and treatment strategies, and outcomes across major childhood and adolescent emotional and behavioral disorders. Teaching methods will include lecture, reading, class discussion, class activities, videos, case reviews and peer presentations.

ObjectivesAfter successful completion of this course, the student will be able to:

  • Demonstrate competency in multi-modal, multi-method assessment of a variety of childhood disorders;
  • Demonstrate an understanding of the DSM-5 taxonomy of child and adolescent behavioral disorders;
  • Critically review the empirical literature as it pertains to the strengths and weaknesses of the DSM-5 taxonomy of child and adolescent behavioral disorders;
  • Demonstrate an understanding of how the literature reviewed in the course may be applied in clinical venues;
  • Communicate an awareness of how co-morbidity, family dynamics, gender, and culture frequently complicate clinical presentation and significantly influence outcome;
  • Demonstrate an understanding of assessment instruments and strategies utilized in diagnosing and developing a treatment plan for child and adolescent emotional and behavioral disorders;
  • Demonstrate an understanding of empirically supported treatments for child and adolescent emotional and behavioral disorders.

The Impact and Importance of the Legislative Process

Congressional leaders are voted into office through general elections. For this reason, legislation is heavily impacted by social movements and public opinion. Lobbyists, citizens, religious leaders, or interest groups attempt to sway congressional votes on bills. Any number of current events, ideological shifts, demographic trends, or other movements may help or hinder the passage of certain bills in Congress. Likewise, bills passed by Congress may institute sweeping changes in public policy. Understanding the complicated nature of the legislative process and its impact on policy shifts and trends will help you become a more astute legal researcher in the area of statutory law.

Statutory research is the process of finding statutory law that answers a legal question. In past years, the role of statutory law in a legal researcher’s work was frequently overshadowed by case law and appellate decisions. However, as legislatures become more active in law making, their statutes add considerable legal authority and potential research material to existing case law and common law principles. Today, it is common for appellate decisions to involve the application of statutes.

Trained as a physicist and a philosopher, Dr. Vandana Shiva is a world-renowned expert and activist on issues of agriculture and food.

watch the video and write one page about it. After viewing the entire video, summarize the key ideas in the lecture and then give your informed response to these.

University of Dayton Speaker Series 2012 – Dr. Vandana Shiva
Trained as a physicist and a philosopher, Dr. Vandana Shiva is a world-renowned expert and activist on issues of agriculture and food. She has published more than a half-dozen books on issues of gender, peace, ecology, sustainable development, water, genetic engineering, and bio-piracy. An advocate for third-world women and traditional farming practices, Dr. Shiva has worked with grassroots organizations around the world to make important changes in ecological policy and practice. She has been honored with numerous international peace, justice, and environmental awards, and in 2003, she was identified as an environmental “hero” by Time Magazine. Shiva is Director of the Research Foundation on Science, Technology, and Ecology, which she founded in India in 1997.