Impacts of Decision Making Process on a Team’s Performance


Group dynamism and decision making are a fundamental process and activity that every organization and person must perform at all levels on a regular basis. The process of group formation and decision making is either complex and requires intensive information and collective effort or simple and based on an individual. The process of group work and decision-making in today’s business environment is a tactic that every organization should adopt. Organizations should carefully build on this good strategy to enhance not only their business outcomes and decision-making process but also to leverage efficiency and work performance (Griffin & Moorhead, 2012).

Thesis Statement: Personality skills factors and communication, together with intrinsic values and gender are critical to the effectiveness and success of a group, specifically in the levels of satisfaction, confidence, communication, and compatibility. Group decision making through systems that are computerized (GSS) are preferred to the traditional way of group decision making especially with regards to communication facilitation among group members as a way of encouraging creativity and innovation and in enhancing result.

Keywords: Conceptual Model, Group Dynamics, Consensus, Team Decision, Groupthink, Teams Work.

Literature Review

Group Support Systems (GSS): Descriptions of the technologies deployed to increase the quality of group decision making and stimulate meaningful interactions that curb the negative aspects of a small group decision (Dornyei & Murphey, 2004).

Cognitive Performance: Certain personality or cognitive type performs better than other types of different phases (Dornyei & Murphey, 2004).

Decision Quality Variation: The Team variations from different cognitive styles of a group and their impacts on business decision quality (Dornyei & Murphey, 2004).

Familiarity and Gender Impacts on Group Decision Making: A description of how group decision-making performance is influenced by group diversity, environmental and personal factors. The task including Task type, Group composition, Technology type, Group Structure, Culture, Age, Gender, Group structure, and group member familiarity.

Gender Grouping: Similar gender grouped together would probably result in a well-matched pair in a team, while mingling gender would less likely lead to compatibility (Griffin & Moorhead, 2012).

Gaps in Research: Little statistics is available exploring group decision-making process and group dynamic behaviors with respect to group performance and its implication on the effectiveness of a group work, communication facilitation(Franz, 2012).

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