Money Back Guarantee Policy

At UniqueWritersBay, our team of seasoned writers endeavors to provide high-quality academic writing/editing service while still ensuring that we serve a large number of students in seeking our services from all around the globe. As a company built on a firm altruistic foundation, our clients always take precedence, which is why we always strive to ensure that all order requirements are met. By so doing, we seek to satisfy our client’s needs while widening the scope of our writing services and quality of the material produced to turn every new client into a loyal return customer. It is for this reason that UniqueWritersBay also provides a comprehensive Refund Policy focusing on making sure that all customers are satisfied with the quality of the work produced while also being able to dispute it when expected standards set are not met. Customers are at liberty to contact our support team for any revision that may be required which will be done Free of Charge. Nonetheless, under our Money Back Guarantee Policy, a full refund of the sum that had been reserved for the order can be set in motion with clients being eligible for reimbursement under the following circumstances:

  1. If none of the instructions provided were met: If prompt instructions were not followed, you can first request a Free Revision for the paper. Another option, in this case, is a refund request which will only be approved when sufficient evidence is provided to bolster your refund request. Our Quality Assurance Department (QAD) will then decide on the matter and award up to 100% of the amount that had previously been reserved for the order. Please note that after demanding a refund, the paper that had already been provided to you by our writer will be published online.

  2. Paper was not delivered within the deadline: You can also request a full refund if the order is not delivered within the allotted time frame. This is especially applicable when the paper was delivered exceedingly past its deadline without any prior request having been made for an extension.

  3. If we fail to assign your order to a writer: This rarely happens in our esteemed company since we have a team of seasoned experts from a plethora of academic fields. Nevertheless, if we fail to assign your order to a writer, you will, most definitely, receive a full refund.

  4. In the event you intend to cancel your order: A full refund is provided if an order is cancelled within 3 hours of it being posted on our website. However, if the order was already delivered by the writer within the provided time frame, then a refund will be impossible since the order will already be marked as "completed."

  5. If payment was made twice for identical orders: In the event that payment is made twice for two indistinguishable orders, you have two options. The first would be to seek a refund for one of the orders. Alternatively, payment for the duplicate order could also be reserved as credit for a future assignment. Please do not institute any chargebacks. We are a reputable company with a clear refund policy which assures full reimbursement.

*3 business days- The average period it takes for a refund request to be processed.