This paper explains the major and important sections in British American Tobacco Company including work procedures, significant employees, future strategic problems and employees and compensation system. It produces different products depending on tastes and strength of nicotine in it. It also varies due to the preference of the consumers, and the company has to take necessary measures to satisfy its consumers. The major work processes in the company constitutes its supply chain (Jacobstein, 2014). The supply chain is successful with the consideration of the sustainability matters from tobacco agribusiness, to manufacturing and finally into supplying, also through the identification of possible proficiencies in its own processes and its sellers. However, because of its international supply chain, they are facing challenges in upholding same quality standards in different regions since regulations and infrastructure vary from one region to another.
The supply chain focuses in different areas; the first one is product development. It provides assurances on the quality of all the products, management of the impacts of new products and processes, and applies maintainable ideologies to plan processes. The next important process falls under the leaf. This is where managers provide agricultural support to tobacco farmers with the main aim of enhancing sustainability, crop harvests and quality products. The next is procurement which facilitates the procuring of non-leaf constituents and services required in the final product (Tilley, 2012). The other process is preparation and sourcing which elaborates the methods and measures for international supply chain. The next process is manufacturing of the products, with the presence of company factories worldwide, the company tries to make them more competitive through the manufacture of quality products, which suits customer demands. The key challenge in manufacturing is reducing impacts in all manufacturing sites; the environmental impacts are carbon dioxide emissions, use of energy, water and waste.
After the products have been manufactured, the next question is how they are distributed. This is where logistics comes in. It provides planned direction and organization on the distribution of products in the supply chain, with the considerations of reducing costs on fuel and decreasing environmental impacts (Tilley, 2012). It has marketing and supply sector that delivers products to retail customers. The key employees in the company fall under the human resource department, new generation products, business development, operations, legal and external affairs and marketing departments. They are all part of the supply chain. The operations department entails both product manufacture and distribution. This means that, all the employees working under these major departments contribute to the growth and expansion of the company.
In order for the company to meet its strategic challenges in the future, it has to have changes in the organization. It believes it can create strong business that is future oriented by reorganizing the company to strengthen integration internationally and allowing more competent methods of working. The company supports its employees through the stages of change while at the same time considering the company’s profitability (Abernathy, 2011). With these in mind, for it to achieve the desired goals, it must have the right employees and good organizational culture. The company also ensures that it has a maintainable talent by attracting, training and retaining the best talents in different regions. It will therefore be confident that, in case a challenge rises in future, it has the best team to tackle the problem.
The company has to create a working environment where employees are recognized for their contribution and concern to the company. These will improve intrapreneurship and innovations which is needed for future growth of the company and for solving rising problems, like the harmful effects of the products produced. The company also aims in working to safeguard the rights of its employees and those within its domain of influence like its suppliers and communities in which their industries are instituted (Jacobstein, 2014). The company also emphasizes on its managers to act as team organizers, with much tasks delegated to lower level employees, and discourage the use of control management methods which are not efficient with the current working environments. The company also aspires in providing training facilities to its employees, while at the same time encouraging them to advance their careers.
The major challenges facing the company are the strict regulations being enforced in the tobacco industry due to the concern of public health. And some of these regulations have unfriendly consequences which affects the company’s level of profitability. It therefore paramount for the company to have a well-trained, competent and motivated workforce that will be able to help it overcome future challenges (Abernathy, 2011). The company believes that when regulations are being set, the decisions have to be based on comprehensive research and consultation with the tobacco industry. So the company is interested in seeing operative regulations that are evidence based and that meets the interests of public health while at the same time not hindering the company from achieving its goals and not affecting the livelihoods of those involved in the supply chain like tobacco farmers and retailers.
The workers at the company should be well trained for their respective positions in the various departments, apart from the technical skills learnt, they should be of sound mind and able to make ethical and moral decisions, work independently and with other people, and finally be able to relate with people from different regions, cultures and race, since it has a diverse workforce (Tilley, 2012). The company strives in providing equal opportunities to all employees. It is stated in the Group Employment Principle the company will not discriminate on recruiting, promotions or retirement’s decisions on the basis of race, faith, color, sex, societal class, smoking lifestyles, politics or infirmity. It matches a person’s job requirements with the abilities and potentials of the individual.
The British American Tobacco uses the compensation system to recruit and retain talented employees, motivate staff, reward and promote peak performance, reduce employee turnover and encourage loyalty. The components of the company’s compensation system include the profession descriptions, payment structures and well written work procedures, company rules and regulations (Abernathy, 2011). It uses both direct and indirect ways of compensating employees. Apart from the normal monthly salary, there are overtime pays especially to those working in the manufacturing sectors and commissions to employees in the marketing department. All employees are provided with basic allowances like housing, travelling and meal allowances. There are also benefits including medical, holiday and retirement benefits depending on salary structure and job description of an individual.
Order Unique Answer Now