A culture of safety becomes in a healthcare setting, in which the managers, leaders, health care workers and the ancillary staff take responsibility as part of the patient centered team to undertake with a sense of accountability, efficiency, professionalism, involvement, transparency and effectiveness. The American Nurses Association (ANA) advocates that all the nursing personnel are entitled to a right of working in healthy work environments which is free from abusive behavior such as violence, hostility, lateral abuse, sexual harassment, bullying abuse of authority and position, intimidation and reprisal for speaking out against workplace abuses (Yoder-Wise, 2013).
According to ANA (2012), the increasing workplace safety concerns in health care settings results in the development and maintenance of a comprehensive, written violence prevention plan which identifies workplace risks, and ensure provision of specific methods in addressing such concerns. This would encompass providing an annual detailed violence risk-assessment for the health care facility in question. There will further be an annual conduct of violence prevention training (Philpott & Grimme, 2009). The annual training would include a review of: the techniques to de-escalate and ensure minimizing violent behavior; facility’s relevant policies; resources for coping with violence; operation and location of safety devices; proper responses to workplace violence which includes prohibited consequences and actions, reporting procedures and requirements, and application of retraining techniques.
Furthermore, every facility needs to establish a post-incident response system which provides, at a minimum, a system of in-house crisis response team for co-workers and employee-victims, group and individual crisis counseling, for instance, professional referrals, family crisis intervention, and support groups (Dearholt & Dang, 2012).
The entire health care team must be mindful of the health and safety for both the health care workers and the patients in all the setting providing health care, ensuring there is provision of a sense of respect, safety, and empowerment for and to all people.
References
American Nurses Association (ANA) (2012), “Model “State” Bill- The Violence Prevention in Health Care Facilities Act.” Accessed on August 13, 2015 on http://www.nursingworld.org/MainMenuCategories/WorkplaceSafety/Healthy Nurse/bullyingworkplaceviolence/ModelWorkplaceViolenceBill.pdf
Dearholt, S. L., & Dang, D. (2012). Johns Hopkins nursing evidence-based practice: Model and guidelines (2nd ed.). Indianapolis, IN: Sigma Theta Tau International.
Philpott, D., & Grimme, D. (2009). The workplace violence prevention handbook. Lanham, Md: Government Institutes/Scarecrow Press.
Yoder-Wise, P. S. (2013). Leading and Managing in Nursing – Revised Reprint. London: Elsevier Health Sciences.
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