Business Research Article Review

Description of the Research Process

This research is founded on “The role of information communication technology in the transformation of healthcare business model: a case study of Slovenia” article by Stanimirovic and Vintar (2015). Slovenia healthcare has greatly failed in integrating the information and communication technologies (ICT) into its context of operation and as an alternative, upholding its traditional way and rigid structure if doing business.  The study focuses on offering an evaluation of the concept of the business model and its implications, and to specify the possible impacts of automation on the current Slovenia healthcare business model. The research evaluated the current system and then projects on the improvement that would be achieved if the organization could have consider integrating the ICT related technology in the organization. The research helps to demonstrate the benefit of integrating ICT in their current business model.

The Research Problem and Methodology

Slovenia healthcare business model is currently based on traditional process of operations and its effort to modernize the model by integrating the ICT technology has greatly failed. However, it is still believed that the process of integrating the healthcare with the ICT technology will highly enhance its operation. Thus, the research focuses on analyzing the current system and establishing the probabilities of its transformation via comprehensive ad innovative informatisation. To accomplish this, the research evaluates the concept of BM, its elements, and its applicability in the environment of healthcare, the evaluation and identification of the informatisation impacts on the current Slovenia healthcare BM, and conceptualization and mapping of the ICT-induced change of the current Slovenia healthcare.

The research uses a single exploratory or explanatory case study design. This case study is founded on the impacts of the ultimate conceptualization and informatisation of the transformed Slovenia healthcare business model. This took place in the in the 2013 first half. The research is founded on structured, iterative interview process supplemented by observations and literature review. These techniques were employed as the actual techniques of data collection in the formative phase of the research.  The research sampling was founded on interviews experience and expertise in the Slovenia healthcare system. Suitable knowledge of contextual, organizational and structural healthcare system characteristics to ascertain that the chosen interviewees would guarantee validity and credibility of their recommendations and views. The research is based on 12 interviewees from various institutions of health. Four different specialists were chosen from different professionals that include healthcare professionals, ICT experts from government, ICT experts from healthcare institutions, and healthcare managers. The data was collected using interview process, where three pilot interviews were conducted. The rate of response was 100% and the interviews took about 90 to 120 minutes, where 7 unstructured questions were used in the interview. The researcher also conducted an extensive research on the use of the ICT in the healthcare system. Thus the research is based on interview data as well as literature review journals.

How the Research is solving the Problem

The research aims at evaluating the probability of enhancing the operations of the Slovenia healthcare system. The research evaluates the situation in the organization with intention of integrating the current system with ICT technology. The research evaluates the organization ability to handle the new system and also evaluates the likelihood of improving the organization performance by the integration of the current business model with the ICT technology. The research engages both medical and ICT experts to ensure that the organization gets the most reliable information to enhance the development of the new system in the healthcare system. The two are involved in evaluating the level in which the two can be integrated without causing any interruption or errors in the medical operation. Based on the fact that the initial trial to enhance this integration failed. In this regard, there was a need for conducting a comprehensive research to establish the best technique that can be employed to ensure a successful integration of the ICT technology. The main aim is to ensure that the previous barriers that resulted into total fail of the integration process have been identified and suppressed. The research thus acts as a roadmap for the BM elements redefinition and the Slovenian healthcare BM transformation. It comprise the particular BM actors’ reconfiguration and their interactions, and the advanced ICT solutions application that facilitate more efficient health resources utilization and enhanced an advanced healthcare products and services delivery.

Other Potential Applications

The derived theoretical solution and presented development technique can be transferable to other nations with the same socio-economic traits and equivalent healthcare systems, subject to particular inclusion and adjustments of national particulars. The approach can also be modified to fit a bigger or smaller healthcare organization that has not yet integrated their system with the ICT. The solution can also be slightly adjusted to fit other healthcare organizations in different economic situation. This will only be done to fit the economic environment budget and hence, enhancing the approach integration. In this regard, the organization can be applied widely in different healthcare organization focusing at advancing their functionality through ICT integration.


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