Select an organisation of your choice (the organisation where you work, an organisation that you are a member of, say a golf club, or society, your college, a restaurant, a shop, a bank, a voluntary organisation etc.)
For this organisation, conduct a communications audit to examine and investigate the quality of communications within the firm. How are the systems, both formal and informal, serving the organisations’ stakeholders (employees, management, customers, etc.)?
Write a business report detailing your findings on how effective communications are in the organisation and what you would suggest to improve communications in this case.
- Report Reader/Audience: The board of management of the organisation.
- Report Objective: To identify to the board what is working well, and where problems are, with organisational communications, and to obtain board approval for recommended improvements.
- Deliverable: A Business Report regarding the effectiveness of Communications in the Organisation (40% of total assessment marks awarded).
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