Project management is the second stage of labor management, which involves outlining the whole work to be carried out, calculating the cost, creating a schedule, and seeing all the required resources. It is progressively becoming an essential component in every organization. It is mainly because many businesses through the deployment of projects gain a competitive advantage in the business field. However, due to the high costs linked to challenging projects, project management has taken in organizational operations; leaders seek to identify the factors that influence project performance. Seemingly, this increases the need for a project manager with competent interpersonal and communication skills as well as leadership competencies. This paper seeks to explain why interpersonal and communication skills in addition to leadership skills are essential for the project management.
Relationship Building and Team Work
Strong relationships and teamwork in an organization are important. According to Alam et al., (2010), the role of a project manager is to develop an environment of active participation by involving project stakeholders at all levels in the planning, formation, and execution of projects. Managers should build healthy relationships by showing being interest in people personal life. Also, they should develop a good sense of community within the project team. Teamwork is paramount in the project management because it will promote interaction among members doing different tasks for a common goal (Stagnaro & Piotrowksi, 2013). Furthermore, if a project manager can create a relationship with their group, which motivates, empowers and supports them, everyone will work towards achieving the same organizational goal. For this to happen, Ng & Walker, (2008) study brought out the quality managers must exhibit- adeptness, benevolence, and unity. Accordingly, people with excellent interpersonal skills build trust and cooperation as they motivate and lead and thus become successful managers. Thus, healthy relationships should be created so as to enhance the success of a company. Additionally, effective leadership, excellent interpersonal and communication skills are vital when building relationships in project management
Project management involves a natural propensity for conflicts. According to Alam et al., (2010) conflicts are expected to arise because of the following: budget and schedule constraints and the power and political processes that come into play as project cross functional boundaries. Considering these complex relationships in projects, if the project managers know how to communicate efficaciously with their members to find common ground, so as to avoid time wasting disputes. The role of a project manager is broader than the sole management of project processes. But additionally to dispute resolution (Alam et al., 2010).The practice of keeping an open, regular and accurate means of communication with all levels of project staff is vital to ensuring the smooth flow of instructions from the customer to factory floor (Alam et al., 2010).Therefore, managing a project successfully without unresolved conflicts requires interpersonal and communication skills as well as excellent leadership skills.
Communication is fundamental during project management to avoid conflicts that ravage the teams’ relationship. Being a project manager requires efficient communication, interpersonal and leadership skills.