The problem? Jack Taylor is blind. Widgetwise company had a strong policy of hiring regardless of gender, race, religion, sexual orientation, or physical ability. But Smith realized that hiring Taylor posed several problems. Widgetwise would need to become “blind-friendly” so that Taylor and his seeing-eye dog could navigate the building. The company would need to install Braille signage, purchase Braille word-processing equipment, and hire additional secretarial help as well as a driver to aid Taylor in doing his job. Some senior managers were concerned that this investment – upfront and going-would be hefty. They also worried that other employees might view the changes as favoritism.
Smith pondered additional concerns.
Please answer the following in an essay:
- How would customers react to negotiating with a blind sales manager who could not see the charts and graphs that were normally used in meetings?
- Would Taylor’s presence require special training for the other employees?
- What about the potential legal liability if Taylor should trip and fall at work?
- What, if any, of the employees were allergic to-or even afraid of-dogs?
- Nonetheless, Smith had to make a decision by the end of the day. What should that decision be and why?
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