Discussion Questions
- What are the key components of the architecture American Express has created?
- Why was it important to standardize so much of the enterprise architecture? What are the advantages and disadvantages of a standard enterprise architecture for American Express?
- Describe how the new architecture supports the goals and strategy of American Express.
- What types of future payment products and services should be anticipated and prepared for by the enterprise architecture group? What is your vision of how payments might work? If you were advising the CIO of American Express, what would you suggest his group prepare for?
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