What are the advantages of having leaders with high levels of emotional intelligence? Do you think this is likely to become a more desirable trait in the future?
Emotional intelligence is the ability to perceive and express emotion, assimilate emotion in thought, understand and reason with emotion, and regulate emotion in oneself and others.
As Robbins & Judge (2015) assert, Emotional Intelligence consists of four essential elements. Self-awareness being the first one entails the ability of a leader to identify and understand his own emotions and its impact. Self-aware leaders know what satisfies or motivates them. Next is self-management which is the ability of a leader to control his emotions and behaviour. Leaders with emotional intelligence are flexible and know how to manage their reaction to situations. Third is social awareness. This is the capacity to understand and recognize the emotions of other people and react appropriately through accurately reading the emotions of others and understanding what they are really feeling and finally, Relationship Management which is the leaders’ ability to connect and influence other people through Channelling awareness of their own feelings and those of others to create effective social relations.